FREQUENTLY ASKED QUESTIONS

Cojali Parts spare parts are designed to deliver reliability, quality and maximum performance across a wide range of vehicles, including commercial vehicles, light commercial vehicles, agricultural equipment, OHW equipment, material handling equipment and vessels.

Our catalogue contains over 15,000 references and 40,000 cross-references, making it easy to identify the right component for every repair. All products undergo rigorous validation and testing processes, ensuring high quality standards.

Furthermore, our extensive distribution network and our specialist technical support service enable us to provide a prompt response tailored to the needs of professionals.

No. Cojali Parts products are sold exclusively through a network of official distributors. If you are a workshop or you manage a fleet, you can purchase our products from your nearest authorised distributor. You can easily find one by clicking the "Where to buy" button on each product sheet in the online catalogue.

Cojali Parts products are sold exclusively through our network of authorised distributors, which operates in over 135 countries. If you need to find your nearest distributor, click on the "Where to buy" button on any product sheet in the online catalogue. If you have any trouble finding one, you can email us at cojali@cojali.com, call us at +34 926 58 90 38 (Spain) or at +34 926 27 06 21 (international). We will be delighted to help you find the most suitable retail outlet.

No. Shipments are handled through our network of authorised distributors.

You can find your Cojali Parts official distributor by clicking on the "Where to buy" button on each product sheet in the online catalogue. If you need further assistance, you can email us at cojali@cojali.com or call us at +34 926 58 90 38 (Spain) or at +34 926 27 06 21 (international). We will be delighted to help you find the nearest retail outlet.

If you are interested in joining the Cojali Parts network of authorised distributors, please complete the form available at Contact Form. Our team will review your request and get in touch with you to discuss the possibilities for working together.

The quality of Cojali Parts’ products is guaranteed through rigorous validation and control processes that cover every stage of development and manufacture, from the design and selection of raw materials through to assembly, inspection, final testing and dispatch of the product.

Yes. If you’d like to find out more about our products, solutions and services, you can request a visit from a Cojali Parts sales agent via this Manufacturing process. Our team will get in touch with you to arrange an appointment and offer you customised advice.

Yes. If you’d like to find out more about our products, solutions and services, you can request a visit from a Cojali Parts sales agent via this Contact Form. Our team will get in touch with you to arrange an appointment and offer you customised advice.

You can find the product you need by visiting our Online Catalogue. You can search by product family, vehicle type or brand.

If you already know the OEM reference or the Cojali Parts reference for the component, enter it directly into the search box to see the corresponding result, its cross-references and a selection of related components.

On our Online Catalogue, you will find technical information on each product, including its features, specifications and detailed images. If you require further information or advice, you can contact us via any of our customer service channels or send us your enquiry via Contact Form.

Cojali Parts offers an extensive catalogue of components for commercial vehicles, light commercial vehicles, agricultural equipment and OHW equipment. Our range includes cooling, braking and suspension systems, transmission and power systems, electrical and electronic systems, as well as repair kits and remanufactured products.

You can view all our product families at Product families or go directly to our Online Catalogue to find the refence you need.

Cojali Parts products are designed, manufactured, assembled and subjected to rigorous quality controls in Spain, specifically at Cojali facilities in Campo de Criptana (Ciudad Real). All products are developed in accordance with a quality management system certified to the ISO 9001 standard, ensuring the brand's high quality standards.

With a staff of over 450 professionals, including around 200 engineers, Cojali develops solutions based on innovation, technical expertise and continuous improvement.

The retail price (RP) for each product can be found via our Online Catalogue. If you are a Cojali Parts official distributor, you can access your commercial conditions via your private area or contact your usual sales agent for information on price lists, promotions and news.

Yes. If you are a Cojali Parts official distributor, you can contact your sales agent for advice on identifying the most suitable product.

If you work in a workshop, please contact your usual distributor; they will deal with your enquiry and help you find the reference you need.

You can download the digital version of the Cojali Parts catalogues free of charge from our Downloads section. Simply fill in a short form to access the available documentation.

If you are a Cojali Parts official distributor, you can check the availability of any product by visiting Online Catalogue. Stock levels are indicated by a colour-coded system:

1. Green: The product is available and ready for dispatch.
2. Orange: There is limited availability. Please, contact your Cojali Parts sales agent for further information.
3. Red: Out of stock.

Availability information is updated every 24 hours, so the status of a product may vary.

Whether you are a workshop or an end customer, please contact your official distributor to enquire about availability and the estimated delivery time.

Cojali Parts works with an extensive network of national and international transport agencies, including Seur, Tourline, Tipsa, Transhaer, DHL, TNT and FedEx, to offer a service tailored to the needs of each shipment. Distributors can choose the most suitable option based on the delivery time, destination, weight or cost of the order.

Generally speaking, parcels are delivered within approximately 24 hours within the European Union and within 48 hours to 5 days to the rest of the world, depending on the destination country and the details of the order.

If you notice any issues relating to an order or a delivery, please get in touch with us as soon as possible. Our team will look into the matter and provide you with all the information you need to track your shipment.

If the order has already left our premises, we will provide you with the tracking number so that you can check the delivery status. Should the issue persist, we will liaise directly with the transport agency to resolve it and keep you informed at all times.

Cojali Parts products come with a 1-year warranty. Furthermore, from 1 January 2026, certain products in the Cooling Systems range will come with a warranty of up to 3 years.

This upgrade applies to cores, blades and assemblies for commercial vehicles; cores and blades for passenger cars; and cores and blades for AGV and OHW equipment.

The warranty and returns terms and conditions for Cojali Parts products are available on our Sales Conditions, where you will find full details of the requirements and the procedure to follow.